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FAQ
THE MOST COMMON QUESTIONS
Frequently asked questions
How do you choose the products you sell?
We carefully curate every item based on quality, design, functionality, and how well it aligns with our vision of intentional living. We look for pieces that combine beauty and purpose while complementing modern interiors such as Japandi, Scandinavian, Organic Modern, and Wabi-Sabi inspired spaces.
What makes Covora different from other home stores?
Covora is built around a simple belief: your home should support a slower, more intentional way of living. Every piece in our collection is carefully selected for its design, functionality, and ability to create meaningful everyday moments. We prioritize timeless aesthetics over trends and curate products that help transform houses into homes.
Are your products made to last?
We focus on selecting products that offer lasting value through thoughtful design, durable materials, and timeless appeal. Our goal is to offer pieces you'll enjoy for years - not just for a season.
Will the product look exactly like the photos?
We work hard to ensure our images accurately represent each product. Due to lighting, screen settings, and handcrafted variations, minor differences may occur, but we strive to provide realistic photos and detailed descriptions for every item.
Why are some of your products unique or hard to find elsewhere?
Many of our pieces are sourced from specialized makers and curated collections that are not typically found in large retail chains. We intentionally seek products that feel distinctive, personal, and thoughtfully designed.
How long does shipping take?
Most orders are delivered within 5 - 10 business days, depending on your location, the shipping method and the item selected.
Can I track my order?
Yes. Once your order has been processed and shipped, you'll receive a tracking number so you can follow your package every step of the way.
Do you ship internationally?
Yes. We proudly ship to many countries worldwide. Shipping options and availability will be shown during checkout.
Is it safe to order from Covora?
Absolutely. Your payment information is processed through secure, encrypted payment systems. We never store sensitive payment information and take customer security seriously.
What if my item arrives damaged?
If your order arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We'll work quickly to find the best solution, whether that's a replacement or another appropriate resolution.
What if I have questions before purchasing?
We're always happy to help. If you have questions about dimensions, materials, styling recommendations, or product details, simply contact our support team and we'll do our best to assist you.
What does "intentional living" mean?
To us, intentional living means surrounding yourself with objects that serve a purpose, bring comfort, and contribute positively to your daily life. It's about creating a home that feels calm, welcoming, and uniquely yours.
Why does Covora focus on home rituals?
Because we believe the most meaningful moments often happen at home. Whether it's enjoying a morning tea, reading a favorite book, listening to music, or simply relaxing after a long day, thoughtful spaces help make those moments more enjoyable.
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